Are all of your products in stock?

We try to have all of the items that we have available to purchase on the website in stock but occasionally things do go wrong and we go out of stock. If this happens we will offer a refund, an alternative or give you a date as to when they will be back in stock. It will be your choice which to go for.

Are all of your products silver?

All of our items are sterling silver unless otherwise indicated. 

Do you ship to the US?

We ship worldwide.  The tax and postage corrections are automatically made at checkout.

How do I become a Nova Silver Stockist

Contact us through selecting our Contact our trade team option or call us on 01603 305799.

I can't find the answer to my question. What do I do?

Click on "Contact Us" and let us know what your question is. We'll get back to you with an answer as soon as possible.

Is it possible to buy a gift for someone?

You can send someone a gift by entering their name and address as the Delivery Address and your own as the Billing Address.